Welda CRM
Appointment & Client Management Software
Appointment & Client Management Software
Appointment and CRM software for clinics, beauty and hair salons, fitness and pilates studios and wellness professionals. Bookings, client records, packages and memberships, WhatsApp reminders and payments on a single platform.
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Take a closer look at the interface

Overview dashboard and daily summary
Features
Everything your business needs, on one platform
Appointments & Clients
Appointment Management
Plan online and phone bookings in one calendar with staff, room and branch views; double bookings are blocked automatically.
Client Records & CRM
History, notes, tasks and CRM stages on a single profile, with a follow-up queue so no client slips through the cracks.
Communication & Payments
WhatsApp Reminders
Automatic reminders and message flows, with templates in Turkish, English and German.
Payments & Invoicing
Invoices, receipts, instalments and package balances, all tracked in one place.
Operations & Reporting
Reports & Targets
Occupancy, revenue and staff performance reports, measured against your monthly targets.
Staff & Permissions
Staff calendars, shifts, commissions and role-based permissions across every branch.
Capabilities
Run appointments, clients and payments from one dashboard
Appointments & Calendar
- Staff, room and branch calendar views in one place
- Online booking requests that you confirm with a click
- Conflict detection that prevents double bookings
- A waiting list that notifies the next client when a slot opens up
Clients & CRM
- Client records, contact details and full history in one profile
- Notes and tasks with reminders for your team
- CRM stages, a follow-up queue and a lead pipeline
- Quotes, multi-session packages and remaining-session tracking
- Memberships and group classes for studios
- Encrypted health records with allergy and contraindication alerts
Communication & Reminders
- Automatic appointment reminders over WhatsApp
- Message flows before and after each appointment
- Multilingual templates in Turkish, English and German
- NPS surveys and review requests after the visit
Payments & Management
- Invoices, receipts, payments and instalments
- Cash desk, bank and POS tracking, expenses and stock
- Staff commissions and monthly targets
- Occupancy, revenue and performance reports across branches
- Role-based permissions, KVKK/GDPR consent management and an audit log
Process
Four steps from setup to going live
Demo & assessment
We go through how your business runs together, from your booking flow and packages or memberships to the reports you need, and walk you through a live demo.
Setup & data migration
We pick your industry so screens use the right terms and modules, set up your branches and staff calendars, and migrate your existing client and appointment data.
Team training
We give your front desk, practitioners or instructors hands-on training on appointments, client records, packages, payments and reminders.
Go live & support
Once the system is part of your daily routine, we answer your questions and stay by your side as new needs come up.
Integrations
Works with the tools you already use
WhatsApp notifications
Appointment reminders and message flows are sent automatically over WhatsApp.
E-invoicing
Invoices can be issued through e-invoice and e-archive integration with your chosen provider, and payments are tracked in the same place.
Encrypted, compliant records
Client and health records are stored encrypted, with KVKK/GDPR consent management and an audit log of who accessed what.
Multiple branches
Manage several branches from a single account with separate calendars and reports.
Multilingual interface
The interface and message templates are available in Turkish, English and German.
Web-based access
No installation needed; log in from a browser on computers and tablets.
Use Cases
Configured to your industry's requirements
FAQ
Frequently asked questions
Which businesses is Welda CRM built for?
Clinics (aesthetic, dental, dermatology, physiotherapy and polyclinics), beauty centers, hair and barber salons, fitness, pilates and yoga studios, wellness professionals such as dietitians and psychologists, and other service businesses. It scales from a one-person practice to a multi-branch chain.
Does it adapt to my industry?
Yes. When you choose your industry, Welda CRM sets up the right starting modules and uses your terms on screen: patients in a clinic, clients in a salon or practice, members in a studio. You can switch individual modules on or off at any time.
How are appointment reminders sent?
Reminders and follow-up messages go out automatically via WhatsApp, using templates in Turkish, English or German. Automatic reminders help reduce no-shows.
How much does Welda CRM cost?
Welda CRM is a monthly subscription, with plans starting at ₺1,490/month. Every plan begins with a 14-day free trial with all modules unlocked, and setup and data migration are included with no separate setup fee.
Is client and health data secure?
Client and health records are stored encrypted and are never shared with third parties. KVKK/GDPR consent management and an audit log of who accessed what are built in.
Can I track packages and memberships?
Yes. Multi-session packages, memberships and remaining sessions or class credits are tracked on the client profile and update automatically with each visit.
Is Welda CRM a clinic management / client management system?
Yes. For clinics it works as clinic management software, with patient records, treatment history and session tracking on one profile. For salons and studios it is a client and membership management system. Appointments, CRM, WhatsApp reminders, payments and reports all live on one platform.
What happens to my appointment and client data if the internet goes down?
Welda CRM is web-based and your data is stored securely on the server. If your connection drops, access pauses temporarily, but once you are back online all your appointments and client records are exactly where you left them, with no data loss.
How many users can I add to the system?
Starter includes 3 users, Pro 10 and Enterprise an unlimited number. You can create users for your front desk, practitioners, instructors and managers, and give each one the permissions that match their role.
Where is client data kept and is it safe under data privacy rules?
Client and health records are stored encrypted and protected in line with KVKK and GDPR. Only authorized users can access them, each user sees only what their role allows, and access is recorded in an audit log.
Can I switch to Welda from another program I currently use?
Yes. During setup we migrate your existing client and appointment data into the new system, so you can pick up where you left off without losing your history.
Can I use Welda CRM on a tablet or different computers?
Yes. Because it is web-based, there is no separate installation; you can log in from a browser on computers and tablets and work from several devices at the same time.
Welda CRM in action
Request a free demo and we'll handle deployment the same day.
- Free consultation
- Same-day reply on business days
- Ongoing support
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