Service
Custom Software Development and Business Process Automation
Software built around your work, not the other way around
Welda builds custom web applications, internal tools, CRM, WhatsApp Business API integrations and process automations. We automate repetitive manual work, connect your disconnected systems into one data flow, and turn scattered data into dashboards that drive decisions. What sets us apart from consultancies is honest proof: we build and run our own products, Welda Stock and Welda Clinic, in production. So you work with a team that knows both how software is designed and what it takes to operate it every day.
The Problem We Solve
Off-the-shelf software rarely fits, and manual work slows you down
Standard software doesn't quite match your workflow, so you patch the gaps by hand.
Your team repeats the same task every day; data entry and copy-paste eat valuable hours.
Your systems don't talk to each other, leaving separate data, separate errors and yet another spreadsheet in every app.
Scope
What's included
Custom web apps and internal tools
Panels, portals and operations tools that fit your workflow exactly. Where off-the-shelf software doesn't fit, we build it from scratch for you.
Business process automation
Workflows that take over repetitive, manual and error-prone tasks. Approvals, notifications, data transfers and task chains give you hours back.
CRM systems
Custom CRM setups and customizations that bring customer, sales and follow-up processes into one place your team actually uses.
WhatsApp Business API and chatbot
Automated replies, appointment, order and notification flows over WhatsApp; a chatbot handles common questions and leaves only real requests for your team.
System and API integrations
We connect your existing software, payment, accounting, e-commerce and third-party services through REST and GraphQL APIs, so data flows from a single source.
Dashboards and reporting
Live dashboards and tailored reports that pull scattered data onto one screen. You decide on real numbers instead of guesswork.
Process
How we work
Discovery and requirements
We study your processes, bottlenecks and goals on site, then pin down the problem to solve, the scope and how we'll measure success.
Design and architecture
We plan the data model, integration points and system architecture, and put the interface and flows in front of you before any code is written.
Development
We build the application, automations and integrations clean, tested and scalable, delivering in increments so you see progress along the way.
Launch, maintenance and support
We go live and train your team. With monitoring, updates and ongoing development, the system grows as you grow.
Tools & Platforms
Technologies we use
Metrics We Track
What we measure and commit to
- Uptime and system stability
- Tasks automated / hours saved
- Error rate and need for manual intervention
- Support response and resolution time
- Integration coverage and data consistency
- SLA compliance and agreed service levels
Deliverables
What you receive
FAQ
Frequently asked questions
How much does custom software cost?
There's no fixed price list; cost depends on scope and your integration and customization needs. We work from Istanbul and prepare a tailored scope and quote for every project. Reach us at get@welda.app.
Do you have a ready-made product?
Yes. Welda Stock, our inventory and POS solution for retail, and Welda Clinic, our clinic and patient management solution, are real products we build and run in production, our most honest proof of deep custom-software capability. If they fit your needs you can start using them quickly, and we can tailor them further where required.
Can you automate WhatsApp and CRM processes?
Yes. We set up automated replies, appointment, order and notification flows over the WhatsApp Business API, and let a chatbot handle common questions. With custom CRM and workflow automation, we take repetitive work off your team's plate.
Can you integrate with our existing systems?
Yes. We connect your existing software, including payment, accounting, e-commerce and third-party services, through REST and GraphQL APIs. The goal is to merge disconnected data into one flow so every system works from the same correct information.
Who owns the code and IP, and is there support after launch?
The source code, IP and documentation are yours; we don't build lock-in that traps you. After launch we stay with you through maintenance and support packages for monitoring, updates and further development, at agreed service levels.
Other Services
Other digital solutions from Welda
Let's talk about your project
Tell us what you need and we'll prepare a tailored quote. No commitment required.